Aqua Fish Swim School Privacy Policy (GDPR)

Aqua Fish Swim School is committed to ensuring the safe processing and storage of its customers’ personal data. This policy explains how we treat your personal data.

What is GDPR?

The General Data Protection Regulation (GDPR) is a regulation in law on data protection and privacy. It ensures that personal data is not processed without an individual’s knowledge or consent.

How does this affect me?

We require your confirmation to hold and process your data and to contact you about Aqua Fish Swim School services.

Your personal data

Your personal data is any information you provide to Aqua Fish Swim School, including booking and re-booking forms, emails, texts and hard-copy information.

Information we collect and process

Aqua Fish Swim School may collect and process:

• Parent or guardian surname and first name
• Swimmer surname and first name
• Swimmer date of birth and gender
• Address
• Contact email address
• Home and mobile telephone numbers
• Medical information
• Previous swimming experience and other relevant information
• Financial data relating to payments
• Assessment notes, assessments and certificates
• Feedback and recommendations

How we process and store your data

Information provided to Aqua Fish Swim School is stored electronically and, where necessary, in hard copy. It is used to contact clients regarding bookings, re-booking, class changes, registers, assessments and relevant Aqua Fish Swim School notices. Your information will not be sold.

Sharing of personal data

Your personal data is treated as strictly confidential and is processed and controlled by Aqua Fish Swim School. Aqua Fish Swim School will not share or disclose your personal information to a third party unless required by law or necessary to provide an agreed service.

How long will data be kept?

Aqua Fish Swim School will retain personal data for up to six years, or for as long as it is required for legal, safeguarding, financial or operational purposes, unless you ask us to remove information that we are not required to retain.

Your rights

You have the right to request a copy of your personal data and to request correction of inaccurate personal data held by Aqua Fish Swim School. Please email info@aquafishswimschool.co.uk to make a request.

You may withdraw consent for Aqua Fish Swim School to process information where processing relies on consent. Withdrawal may mean that we can no longer contact you or provide some services.

Swimmers you represent

All swimmers under the age of 18 must have a parent or guardian provide the required consent on their behalf.